Accessing the Smartrise Customer Portal

Welcome to Smartrise Engineering's Customer Portal Access Guide! This guide is designed to help independent elevator installers, building owners, and support teams smoothly gain access to our Customer Portal. Empower yourself with enhanced control, reliable resources, and dedicated support by following the steps below.

Step 1: Prepare Your Business Information

Before requesting access, ensure that you have your business details at hand, including your company name, address, and primary contact information. Having accurate details helps us verify your account quickly and provide tailored support.

Step 2: Submit an Access Request

Navigate to the Customer Portal access form located on our official portal website here. Fill out the form completely with your business details and submit the request for access.

Step 3: Account Setup Instructions

Once your access request is approved, you will receive an email from Smartrise Engineering with instructions on how to set up your account. This email contains your personalized link to create your password and log into the portal securely.

Step 4: Troubleshooting Access Issues

If you do not receive the setup email within 24 hours, please check your spam or junk folder. For further assistance, contact our Customer Service Team at [e-mail] or call [phone]. We are here to ensure you gain seamless access.

Conclusion

Thank you for choosing Smartrise Engineering. Our open-market elevator control systems empower your business with flexibility and long-term reliability. We encourage you to fully utilize the Customer Portal and reach out with any questions — your success is our priority.