Predictive Maintenance

Overview

Predictive Maintenance is a web-based analytics application from Smartrise that helps elevator service teams optimize maintenance operations, reduce downtime, and extend equipment life by using predictive analytics and real-time alerts to identify issues before they become costly problems. Alerts can be sent by email or SMS based on user preferences, and the system allows users to monitor maintenance logs, manage jobs, and view fault/solution history in one place.

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Core Features

• User Access Control — Secure roles and permissions for authorized personnel.

• Profile Management — Customizable alert and notification preferences.

• Maintenance Dashboard — Provides an overview of active jobs and alerts.

• Jobs Panel — Manage and track maintenance jobs and assignments.

• Faults & Alarms Panels — Detailed information on current and historical faults and alarms.

• Alert Rules & Notifications — Define rules for alerts and customize notifications via SMS or email.

• Maintenance Logs — Create and view logs of maintenance actions for transparency and analysis.

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Benefits

Consistent Performance

• Predictive Maintenance supports reliable and safe elevator operation with regular insights and updates to avoid unexpected failures.

Centralized Dashboard

• View all jobs, alerts, and maintenance activities in a single dashboard for efficient management.

Detailed Logs

• Maintain comprehensive records of addressed issues which helps with continuous improvement and compliance tracking.

Insightful Analytics

• Track faults and alarms over time to identify recurring issues and optimize maintenance planning.

Reduced Downtime

• Early detection of potential problems helps prevent malfunctions and minimize elevator downtime.

Cost Savings

• Predictive maintenance can reduce expensive repairs and extend the lifespan of critical components through proactive interventions.

Timely Alerts

• Alerts sent via email or SMS ensure maintenance teams can respond quickly, helping maintain performance and safety.

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Typical Use Cases

• Service Operations Management: Centralize tracking of elevator jobs and alerts across multiple sites.

• Maintenance Prioritization: Ensure urgent issues are addressed promptly based on real-time system alerts.

• Historical Analysis & Reporting: Use maintenance logs and fault data for reporting, trend analysis, and planning.

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Integration & Support

Predictive Maintenance is available as part of the Smartrise product ecosystem through Smartrise’s web app portal. It complements Remote Monitoring and On-Site Monitoring tools by adding analytics, alerts, and maintenance workflows to the elevator data collected by those systems.

Additional resources, cut sheets, and support documentation are available through the Resources & Support section on the Smartrise product page.