Training Programs and How to Request Training

Overview

Smartrise offers training programs designed for installers and maintenance teams to support proper installation, configuration, operation, and maintenance of its systems. These programs provide both practical skills and technical knowledge to help you work more efficiently and confidently.

Training Program Overview

Training covers key topics to ensure reliable system operation and long-term performance, including:

• Installation Best Practices for Smartrise control systems
• System Configuration and parameter setup
• Firmware Updates and safe update procedures
• Troubleshooting Techniques for common system issues
• Performance Optimization to improve reliability and longevity

All sessions are led by experienced technical experts and include hands-on training, documentation, and access to ongoing support resources.

Training Options

You can choose from several training formats based on your needs:

• Online training sessions
• Onsite training at your location
• Training at Smartrise HQ
• Regional training for multiple contractors

When to Request Training

Consider requesting training if you:

• Are installing a new system
• Are onboarding new team members
• Need a deeper or more advanced understanding of the system

Training Format and Resources

Training combines classroom-style instruction with hands-on exercises to ensure you can apply what you learn in real-world scenarios. You’ll also receive manuals and technical documentation for future reference, along with access to ongoing support resources.

How to Request Training

To schedule or learn more about training:

• Phone: [phone]
• Email: [e-mail]
• Or visit: https://www.smartrise.us/training

Notes

Training can be customized based on your project requirements and your team’s experience level.