Tracking Your Shipment

Overview

You can track your shipment directly through the customer portal, where you can view tracking numbers, estimated ship dates, and delivery status.

How to Track a Shipment

1. In the left menu, select Shipments
2. Use filters such as job name, job number, package, tracking number, drop shipment, ship date, or status to find your shipment
3. Select the View (eye icon) to open shipment or job details

Viewing Tracking Details and Shipment Status

1. Open the job details (from Jobs or Shipments)
2. In the Shipments section, expand the package (for example, Controller) to view shipment data
3. Locate the Tracking Number
   • If the shipment has not been shipped yet, this field may show N/A until a carrier label is created
4. Review additional details, including:
   • Ship-to address
   • Ship date
   • Delivery date and time (if available)
   • Shipment status (e.g., In Transit, Shipped)